Terms of Service

Last updated: September 6, 2026

By using formallettertemplates.com and purchasing our products, you agree to these Terms of Service.

Products and Services

We sell digital letter template documents in DOCX and PDF format. All products are delivered electronically as instant downloads after purchase.

Pricing and Payment

All prices are in US dollars. We accept major credit/debit cards, Apple Pay, Google Pay, Link, Amazon Pay, Klarna and Affirm through Stripe.

Refund Policy

Because our products are digital downloads delivered instantly, all sales are generally final. We do consider refunds in three cases. A duplicate purchase, a technical issue our support team cannot resolve within 48 hours, or a product that does not match its description. See our Refund Policy for the three cases we cover and how to ask.

License and Permitted Use

Upon purchase, you receive a non-exclusive, non-transferable license to use the templates for your own personal or internal business correspondence, as many times as you need. You may:

• Use templates as many times as needed for your own personal or internal business correspondence
• Modify and customize with your own information
• Print or email the completed letters

You may not:

• Redistribute, resell, or share the template files
• Upload templates to any website or file-sharing service
• Use templates as part of a competing product or service

Download links do not expire and are not limited by number of downloads. “Lifetime access” means for as long as formallettertemplates.com operates; if we ever close, we will give at least 30 days’ notice on the homepage so you can re-download your files. Templates added to the Complete Library after your purchase are included; re-download from your original link to get them.

Disclaimer: Not Legal Advice

All templates, documents, and content provided on this website are for informational and educational purposes only. They do not constitute legal, financial, medical, tax, or other professional advice.

Our templates are general-purpose documents that may not be suitable for your specific situation, jurisdiction, or legal requirements. Laws vary by state and country, and legal requirements change over time. No template can substitute for the advice of a qualified, licensed professional who understands the specific facts and circumstances of your situation.

By purchasing and using our templates, you acknowledge and agree that:

• Formal Letter Templates, operated by Deluge Analytics, LLC (“we,” “us,” “our”) is not a law firm, does not provide legal services, and no attorney-client relationship is created
• Templates are starting points only and should be reviewed, customized, and verified before use
• You are solely responsible for ensuring that any letter you send complies with applicable laws and regulations
• You should consult a qualified attorney before sending formal legal correspondence, especially for matters involving eviction, custody, disability rights, employment disputes, whistleblower protections, probate, or government agencies
• Formal Letter Templates assumes no liability for any outcomes resulting from the use of our templates

Limitation of Liability

To the maximum extent permitted by law, Formal Letter Templates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products. Our total liability shall not exceed the greater of (a) the amount paid for the specific product, (b) the total amount you paid us in the twelve months immediately preceding the claim, or (c) fifty US dollars ($50.00).

Intellectual Property

All content on this website is the property of Formal Letter Templates and is protected by copyright and intellectual property laws.

Modifications

We may modify these Terms at any time. For material changes, including changes to pricing, license scope, data practices, or liability, we will provide at least 14 days’ prior notice by email to registered customers or by prominent notice on the homepage. Continued use of the site after the effective date constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our products shall be resolved in the state or federal courts located in Alabama.

Contact

Questions? Contact us at: [email protected]